Zeta for Travel & Hospitality
Engage and delight travelers with personalized experiences delivered at scale.
The Zeta Marketing Platform empowers travel and hospitality brands—airlines, hotels, cruises, and more—to make every traveler feel like your most valued guest. By leveraging insights only Zeta can provide, we help you deliver meaningful content tailored to traveler preferences and behaviors. With decades of expertise, Zeta has a proven track record of helping top travel and hospitality brands achieve their goals.
Maximize revenue
Drive ancillary purchases with personalized offers for additional services such as seat upgrades, dining, spa treatments, and excursions.
Improve profitability
Use purpose-built identification and intelligence to convert low-margin OTA bookers into higher-margin direct bookers.
Increase guest loyalty
Foster long-term relationships with your guests, encouraging repeat bookings and referrals.
Expand market intelligence
Identify and prioritize key markets based on revenue potential and competitive dynamics.
How Zeta helps travel and hospitality brands like you
11% increase in bookings for leading hotel chain
130% increase in email revenue for leading hotel chain
766% lift in click-through rate for travel marketing agency
Zeta works with many of the world’s top travel and hospitality brands including:
Advantages for Travel and Hospitality that only Zeta Can Provide
Memorable customer journeys
Gain critical insights into top destinations and popular itineraries to design interactive travel experiences from search to booking.
Increase loyalty and engagement
Use mobile push & SMS notifications to notify travelers in real-time about flight delays or hotel check-in updates.
Maximize upgrades
Use predictive insights to adjust prices in real time and identify high-value travelers for first-class upgrades, spa packages or custom concierge moments.
Personalize mesaging
Access powerful traveler insights from past purchases, geolocation data, and weather patterns for AI-powered touch points.
Boost off-season sales
Manage campaigns with automated email sends to deliver targeted discounts, early bird specials or vacation packages.
Distinguish new and returning guests
Transform anonymous website users into known traveler groups using Zeta's advanced identity resolution and extension capabilities.
Ask ZOE
Get the Answers You’ve Been Waiting for with Zeta Travel & Hospitality Intelligence
