Resources
What Will Marketing Look Like in 2021?
Zeta co-founders, CEO David A. Steinberg and John Sculley, as well as other notable visionaries across different industries, share their predictions for the New Year.

Zeta and Mediahub Partner to Bring Clients Best-In-Class Tools to Drive Growth
Weāre excited to announce a new partnership between Zeta Global and Mediahub, which will focus on delivering custom, innovative tools to MediahubĀ and itsĀ clients. As part of the partnership, Mediahub clients will receive data enhancements and capabilities that allow them to achieve marketing goalsĀ and drive greater media accountabilityĀ throughout the full customer lifecycle, from acquisition through retention. […]

The Hospitality Industry Report
The rollercoaster ride for the American hospitality industry continues. Following a historic drop in consumer demand in mid-March, the industry clawed back lost business by slashing prices and offering generous booking incentives. But with surging infection numbers and no coronavirus vaccine in sight, can the industry avoid more colossal losses in the second half of […]

6 Best Practices for Omnichannel Marketing Success
Omnichannel marketing is an iterative program design that allows brands to reach the same people over time across a combination of offline and online channels.āÆĀ The underlying objective of any omnichannel marketing program?Ā Ā To increase customer acquisition (or current customer value), reduce ineffective media, and realize operational efficiencies.Ā Many brands think they engage in omnichannel […]

Did COVID Kill the Online Travel Agency?
Online travel agencies (OTAs) are the latest casualty of COVID-19, and thatās welcome news for the hotel brands seeing their own operations decimated by the global pandemic.Ā With consumers more focused than ever on personal health, it seems their long-standing obsession with rate parity (the backbone of the online travel agency operating model) is over. […]

The Evolution of Digital Marketing Since the Last Recession
Things have changed in digital marketing since the last recession.Ā As a matter of fact, theyāve changed a lot. Thatās good news for brands still looking to resonate with prospective and current customers. Especially given the uniqueness of this recession and its neutralization of the more ātraditional methodsā of marketing: Billboards, event sponsorship, transit wraps, […]

What History Says About Cutting Marketing Spend in a Recession
Cutting marketing spend in a recession is a favorite move of CFOs. But if history is any indicator, cutting marketing spend is a terrible idea. Come see what the data says about the brands that keep marketing during a recession versus the brands that quit.

eBook: Assessing The Impact of Coronavirus on the European Automotive Industry
Whatās happening in the industry, how brands are adapting, and where automakers need to focus moving forward.

Extracting Customer Intelligence From First-Party Data
There is a misguided belief amongst brands in all industries that first-party data is inherently valuableāitās not. First-party data is only valuable if it can be translated into actionable insights that enhance a brandās understanding of the customer. In other words, extracting customer intelligence from first-party data is where the true value lies. However, most […]

The Coronavirus is Leading to a Permanent Increase in Online Retail
COVID-19 is driving a permanent increase in online retail forcing household brands from Target to Walmart to Starbucks to change the way they do business forever. Learn more in this in-depth article from the Zeta Research Team.