HERE IS A RECORDING OF OUR CUSTOMER JOURNEY MAPPING WEBINARS

WEBINAR #1: How to unify your on and offline channels with Customer Journey Mapping

Why watch the recording:

+ To explore key elements to think of when mapping offline and online channels
+ To get the information and service needed to support your customer’s mobile and in-store journey
+ To understand how to capture marketing information and data along the customer journey to enrich the next offering and communication for the customer.

 

WEBINAR #2: Zeta’s 5 steps to Customer Journey Mapping that are guaranteed to drive customer engagement

Why watch the recording:

+ To learn how to use segmentation to shape and optimise your customer journey
+ To see how to give your customers a richer and more personalised experience
+ To enable you to deliver on your KPIs