WATCH THE WEBINAR SERIES ON CUSTOMER JOURNEY MAPPING
Did you miss our webinars? Watch a recording of both sessions today
During the first session, we showed that by effectively marrying your on and offline data, you’ll be better placed to build a consistent omnichannel experience for your customers – one that enables you to strengthen connections, collect data and measure engagement.
Why watch the recording:
+ To explore key elements to think of when mapping offline and online channels
+ To get the information and service needed to support your customer’s mobile and in-store journey
+ To understand how to capture marketing information and data along the customer journey to enrich the next offering and communication for the customer.