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Articles
Using Intelligence to Drive Customer Growth in Retail
Retailers are under siege. COVID-19 hangover, supply chain issues, labor shortages, rising labor costs, inflation, economic uncertainty; the list goes…
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Reports
The Changing Face of Retail: Connecting with Gen X, Millenials, and Gen Z
Do you know why 84% of Gen X feel brand loyalty is incredibly important? How to create a sense of authenticity to reach the 90% of Millennials that feel…
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Profitable Customers Blog Post
Articles
How to Identify Repeat Customers and Drive Profitability
Marketers often believe they know who their best customers are, how frequently they shop for repeat purchases, and on average how much they spend per…
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Articles
Back-to-School in 2023: Everything Marketers Need to Know
Is the era of last-minute, big-budget shopping over? The way customers approach the back-to-school season is changing. At Zeta, we conducted a survey…
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Articles
Why Existing Customers are Your Most Valuable Asset and How to Get Them to Buy Again​
​ In a competitive digital landscape, many online retailers understand that 70-80% of customers are likely to be one-time buyers.   Depending on the…
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Articles
CRM in Retail: Discussing the Importance
CRM stands for Customer Relationship Management, and its a type of technology used to maintain customer information and track interactions. CRM in…
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Case Studies Videos
Video Testimonial: Hibbett
About This Video Zeta Global talked with Kayla Brown, Senior Digital Marketing Manager for Hibbett, to discuss how Zeta’s unparalleled Data Cloud has…
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Case Studies Videos
Video Testimonial: Haggar
About This Video Ryan McAfee, VP of Digital at Haggar, discusses that while the technology at Zeta Global is world class, what he really loves is how…
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Case Studies Videos
Video Testimonial: eBay
About This Video eBay Director Sylke Maringer sits down with Zeta Global to discuss how Zeta Global was able to help the company scale their email…
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Articles
Winning Holiday Customers From Black Friday Through the End of the Year
While still the biggest shopping time of the year, Black Friday doesn’t hold all of the weight that it used to. In fact, over 50% respondents in Zeta’s…
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